Customer Service Representative Job at Sagility, Fort Lauderdale, FL

  • Sagility
  • Fort Lauderdale, FL

Job Description

Sagility is hiring a remote Customer Service Representative to support members and patients for leading healthcare organizations. In this work-from-home role, you’ll handle high-volume inbound calls, respond to benefit and claim inquiries, document interactions accurately, and escalate complex issues as needed. You’ll use multiple computer systems, follow HIPAA and quality guidelines, and meet performance metrics for accuracy, empathy, and call resolution. Sagility offers a collaborative, mission-driven culture focused on improving health outcomes through data, technology, and compassionate service while growing your career in healthcare support.

Job Tags

Work from home

Similar Jobs

DigitalGenius

Customer Success Manager (North America) Job at DigitalGenius

 ...Customer Success Manager At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We're looking for... 

Medisafe Connected Health Platform

VP of Strategic Accounts Job at Medisafe Connected Health Platform

 ...0 team members, across 3 offices (Tel Aviv, Boston, and London) and growing. With a recent influx of funding ($30m Series C led by Sanofi and Alive Ventures), we're gradually growing the team and currently looking for a VP of Strategic Accounts to join our team. About... 

PerunHR

Remote Customer Care Specialist Job at PerunHR

A customer care service provider is seeking a Customer Care Advocate to assist customers with inquiries and technical support in a remote position. The ideal candidate will have 1-2 years of experience in customer service and possess excellent communication skills. Responsibilities... 

Formation Bio

Director, Financial Reporting Job at Formation Bio

 ...ultimately helping to bring new medicines to patients. The company is backed by investors across pharma and tech, including a16z, Sequoia, Sanofi, Thrive Capital, John Doerr, Spark Capital, SV Angel Growth, and others.You Can Read More At The Following LinksOur Vision for... 

10-4 Logistics USA

CDL-A Regional Truck Driver - Entry Level - Home Weekly Job at 10-4 Logistics USA

 ...Job Description Job Description We are seeking Class A CDL drivers with little or no driving experience who wish to begin their driving career from Columbia, SC, operating on our regional/Eastern Seaboard fleet. The position offers routes that provide weekly home...