Customer Success Manager II Job at Aidoos, United States

  • Aidoos
  • United States

Job Description

Customer Success Manager II

As a Customer Success Manager II at Planet, you will play a pivotal role in helping strategic customers in Latin America maximize the value they derive from our satellite imagery and geospatial solutions. Your expertise will support initiatives in emergency response, environmental monitoring, infrastructure planning, and resource management, making a real difference in various sectors.

Key Responsibilities:

  • Act as a trusted advisor to agencies across Latin America.
  • Drive adoption of Planet products and deepen customer engagement.
  • Identify growth opportunities within your portfolio.
  • Build relationships with federal, state, and municipal agencies.
  • Translate regional challenges into impactful geospatial solutions.

Required Skills & Qualifications:

  • Experience in customer success or account management.
  • Strong understanding of geospatial solutions and satellite imagery.
  • Exceptional communication and relationship-building skills.
  • Ability to analyze and translate customer needs into actionable solutions.
  • Fluency in English and Spanish (Portuguese is a plus).

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